《酒店服务英语急用句 (mp3)》(Instant service english for hotel servers)

《酒店服务英语急用句 (mp3)》(Instant service english for hotel servers)
  • 片  名  《酒店服务英语急用句 (mp3)》(Instant service english for hotel servers)
  • 简  介  对白语言: 普通话,英语
  • 类  别  资料
  • 小  类  外语教程


  • 详细介绍简介:  
     本书以提高酒店服务员工的英语口语水平为目的,分为“客房预订”“登记入住”、“前台服务”、“客房管理”、“处理投诉”、“餐饮部”、“康体娱乐部”、“商场部”、“结账与道别”九个部分,以酒店标准的服务流程为为一体,精心编辑了一个个典型情境中服务人员所需的应急用句。希望本书能够满足相关从业人员提升英语水平的需要。
    2008年在一天天走近我们,如何向世界展现“新北京、新奥运”这一主题,成为我们共同努力的目标。在全力打造基础建设的同时,我们的服务行业也要积极营造一个高质量、高标准的“软件服务系统”。.
    本书以提高酒店服务业员工的英语口语水平为目的,在编写上力求“口语地道,情景细化,即学即用”。全书共分为“客房预订”、“登记入住”、“前台服务”、“客房管理”、“处理投诉”、“餐饮部”、“康体娱乐部”、“商场部”、“结账与道别”九个部分,以酒店标准的服务流程为主体,精心编辑了一个个典型情境中服务人员所需的应急语句。通过系统地归纳、整理使学习者能够迅速把握本行业的常用英语口语,掌握典型情境的应急语句,并能在实..
    section 1
    01客房预订 making a reservation.
    1 i need to make a resevation for this weekend.
    2 do you have any room available for friday.
    3 i need a room for Thursday .
    4 i need to see if you have a room available for the night?
    5 i d like to reserve a room in your hotel.
    6 i d like to reserve two rooms for my friends.
    7 is there a room available tonight?
    8 do i pay in advance?
    9 that s fine . i ll take it.
    10 do you have a room?
    11 i want to stay for 2 days.
    12 i like to stay here for 3 nights.
    section 1 - 02
    1 can i help you?
    2 may i help you?
    3 what can i do for you?
    4 ROOM RESERVATIONS(客房预订部), May I help you?
    5 certainly.
    6 may i have your name?
    7 may i have your phone number?
    8 may i have your name and your initials?
    9 how do you spell it?
    10 We ll be expecting you next Tuesday.
    12 we are glad to accept your booking.
    13 thank you for calling us.
    section1- 03 询问日期及人数
    1 from which date?
    2 at what time will you arrive?
    3 what time will you be arriving?
    4 from which date and for how many nights?
    5 are you with a company?
    6 how long do you intend to stay?
    7 for how many nights?
    8 how many guests will there be in your party?
    9 which date will there be?
    11 how many people are there in your party?
    12 one moment please, sir. yes, we can confirm 10 double rooms for 34 days.
    section1-04询问对房间的选择
    1 which kind of room would you prefer?
    2 what kind of room do you want?
    4 with bath or without?
    5 would you like a closed circuit(闭路电视) TV in the room?
    6 i m afraid we have no triple rooms, but we can put an extra bed into one of our double room. would that suit you?
    7 if this is not possible , would you mind a joining room instead?
    8 we have double rooms at 100 dollors and 150 dollors, which would you prefer?
    9 the room is very sunny and comfortable.
    section1-05 对房间的要求
    1 i want a quiet room.
    2 do you have an inexpensive room?
    3 do you have a better room?
    4 do you have a cheaper room?
    5 do you have a biger room?
    6 do you have a room with a nice of view?
    7 please give me a less expensive room.
    8 i like a room with a bath.
    9 i like a room with a shower.
    10 is there a TV-set?
    11 is hot water available any time?
    12 may i see the room?
    13 i like a room with a very large bed.
    section1-06 对房间的要求2
    1 we will take two smoking connecting room. 我们
  • 《酒店服务英语急用句 (mp3)》(Instant service english for hotel servers)_large

精选评论

谢谢楼主的共享,如果能把文本资料也共享一下就好了
谢谢你
有没有相对照的电子书
前几天还在找酒店英语。今天您就发了,太好了。
文本资料啊楼主谢谢啦
没有文本,因为没有扫描仪,更没有时间去扫描
没有文本,纯支持一下
请无论如何都要加上书啊!
我看看哪里有地方扫描。
文本来了, 我自己制作的, 大家捧场..

这个资料好东西
我更新了。厄。之前有些懶惰。。

只是之前的東西不一定全對的。樓主不要發到這裡來。僅供參考。
有文本吗?
最近就在找这个,真是太感谢了!
祝你身体健康,万事如意